Call review · Closer training · Sales systems

Your team doesn’t have a closing problem.

It has a diagnosis problem that only shows up at the close. I listen to the calls you already recorded, find where the conversation goes quiet, and rewrite the language that keeps losing — then spend eight hours with your closer until Monday sounds different.

Kalef Gomez — Founder Mérida, Yucatán English & Spanish Remote, worldwide

Call scorecard Sample

What comes back on every reviewed call — scored against your offer, not a generic template.

  • Diagnosis before pitch4 / 10
  • Cost of the problem named3 / 10
  • Objection answered, not deferred6 / 10
  • Next step agreed on the call2 / 10
  • Talk ratio (rep / prospect)68 / 32

Every line is timestamped to the moment in the recording, so a rep can hear the exact thirty seconds being corrected.

The record

Counted, not claimed.

Personal production, not team totals.

~1,100Land deals closedPersonally, across four years
23 /moAverage closingsAgainst a team target of five
6 yrsIn salesLand, solar, and coaching
8Largest team ledAcquisitions and sales

On the phone

How I sell

Diagnosis before prescription. The buyer should hear their own reasoning, not mine.

01 — Open

Diagnose first

I open neutral — no pitch, no product. The first job is mapping where someone actually is against where they want to be, and naming what sits in the gap. Until both ends are clear there is nothing honest to offer.

02 — Middle

Let the problem do the work

Questions beat claims. I ask what caused the problem, how long it has run, and what it is costing. The buyer hears their own reasoning out loud instead of arguing with mine. Pressure creates resistance; clarity creates movement.

03 — Close

Close on their terms

By the time price comes up the decision is largely made. I confirm the practical payoff and the personal one sitting behind it, agree next steps inside the call, and keep follow-up tight so deals stop dying between conversations.

A sixty-minute call is about fifty minutes of questions and five of presenting.

Why reps stall

How I train closers

Most underperformance is not a skill gap. It is avoidance — and avoidance is coachable once you name it.

Find the avoidance, not the skill gap

Reps rarely lack ability. They quietly defer one specific kind of call. I identify which calls get pushed, and why, before coaching anything else.

Build a discomfort ladder

Rank the avoided calls from lowest to highest stakes and climb deliberately. Throwing someone straight at the hardest conversation makes avoidance stronger, not weaker.

Give them words, not courage

Every hard conversation gets a rehearsed sequence — including the ones about debt, death, and family. “What do I even say?” stops being an open question.

Rehearse, then debrief the same day

Roleplay with specific feedback before the call, five structured minutes after it. Exposure on its own does not build the skill; the feedback loop does.

Start here

Sharpen the closer

Priced against outcomes, not hours. One recovered deal covers any tier on this page.

Starter $150 3 calls, ranked fix list

Three calls reviewed with timestamps. Your five highest-impact fixes, ranked in order.

3-day delivery
Standard $325 6 calls, 2 reps

Rewritten language for your five top objections, plus a walkthrough video so the team hears the reasoning behind each change.

4-day delivery
Advanced $650 10 calls + live debrief

Ten calls, three reps, a per-rep scorecard, a 60-minute live debrief, and a cadence template.

5-day delivery

All three fix the calls you already recorded. The weekend fixes the closer who made them.

The system

Fix the process underneath

The assets and tooling that keep good selling repeatable after I leave.

Scripts & objection playbook

Your own calls rewritten into scripts a rep can read live. Colour-coded so coaching notes, the rep’s words, and the expected reply never blur together.

$250 – $1,1003 – 7 days

AI call-scoring agent

An agent that scores calls against your rubric instead of a generic template. Built in your account, so you own the prompts and the billing.

$400 – $2,8005 – 21 days

Land deal due diligence

For land teams: send a parcel, get a recommended offer range and a walk-away number. Title flags, zoning, access, comps, and the subdivision math.

$200 – $9502 – 6 days

Most people who review sales calls have never closed. Most people who build the software have never sold. I have done both.

The flagship

Eight hours.
Monday sounds different.

One closer. One weekend. Four hours Saturday, four Sunday — and a guarantee.

What is inside — and what each part costs on its own

Ten calls reviewed and scored on the rubric$650
Objection language rewritten for your offer$550
SOP cadence template your team keeps$350
Eight hours live, one to one with me$2,000
Follow-up coaching call after the weekend$250
Bought separately$3,800
This weekend$3,000

One closer per weekend. That is the entire constraint.

The guarantee

If your closer does not noticeably improve, the next weekend is on us.

No pro-rating and no partial credit. You either see the change, or I work the second weekend free.

What you keep

The scorecard, the rewritten language, and the cadence template stay with your team — whether or not you ever book me again.

Booked one closer at a time — ask which weekends are open.

The first call

What to expect

No pitch and no slides — we read your numbers and find the block.

First minutes

Where you are now

We start with what is actually happening: lead flow, contact rate, how many conversations become offers, and the point in your pipeline where things reliably go quiet.

The middle

What is breaking

Most teams do not have a closing problem — they have a discovery problem that only shows up at the close. We find whether it is skipped diagnosis, objections nobody answered, or follow-up that quietly stopped.

Before we hang up

A plan you can run

You leave with the specific problem named, the root cause behind it, and options — so you can make an informed decision whether or not you ever hire me.

Start here

Let’s talk.

Bring a deal you are stuck on, or a team that is not closing.

Replies within one business day.

Based in Mérida, Yucatán — working with teams across North America and Latin America.
Calls run in English or Spanish.